Terms of Sale

Last updated: 2025-01-13

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These terms apply to all purchases made through Nordvest & More, including walking tours, guided events, and other paid experiences.

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1. Payment

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All payments are made online at the time of booking via the available payment methods (including MobilePay, when enabled).

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Your booking is confirmed once payment has been successfully completed.

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All prices are listed in DKK and include all applicable taxes unless otherwise stated.

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2. Bookings & Participation

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Some events have a limited number of spots and must be booked in advance. Unless otherwise stated, bookings close 12 hours before the event start time.

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Tickets are not personal and may be transferred to another person without prior agreement. Please ensure that the person attending has all relevant event details.

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Participants are expected to arrive on time at the stated meeting point.
If a participant arrives late, the event may already have started or left the meeting point, and the ticket will not be refunded.

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3. Cancellation & Refund Policy

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According to Danish and EU consumer law, the right of withdrawal does not apply to leisure activities or events with a specific date or time.

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Nordvest & More applies the following cancellation policy unless otherwise stated for a specific event:

• Cancellation more than 12 hours before the event start time:
  → 50% refund of the ticket price.

• Cancellation less than 12 hours before the event start time:
  → No refund.

• No-shows or late arrivals:
  → No refund.

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Special cases

For certain events — for example, walks or experiences where ticket prices are used to pre-order food, pastries, or other items — tickets may be non-refundable at all times, even if the cancellation is made more than 12 hours in advance.

This will always be clearly stated in the event description before purchase.

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4. Cancellations by Nordvest & More

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If Nordvest & More needs to cancel an event due to illness, weather, or other unforeseen circumstances, participants will receive a full refund.

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In some cases, an alternative date or event may be offered, but a refund will always be available if the event is cancelled by the organizer.

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5. Complaints & Questions

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If you have questions, concerns, or complaints regarding your booking, please contact:

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Nordvest & More
📧 nordvestandmore@gmail.com
🌐 www.nordvestandmore.com

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I aim to respond within a reasonable timeframe and always try to find a fair solution.

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6. Liability

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Participation in walking tours and events is at your own responsibility. Please dress appropriately for weather conditions and inform the organizer in advance if you have any relevant health considerations.

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